How Do I Know When To Do A Service On My New Volkswagen Jetta 2019

Since the 80'due south, the Volkswagen Jetta has been motoring down roadways worldwide. The always-popular sedan, at present on its seventh generation,has been completely redesigned for 2019. Although the revised auto is praised by many for being both sporty and economical, some owners besides complain of mechanical issues. According to the National Highway Traffic Safety Administration (NHTSA) website, primary problem areas for the 2019 Jetta are the powertrain, engine and structure.

Click on other model year to view more issues: 2020  2021

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Problems with the Manual

In 2019, the Jetta debuted an all-new 8-speed automatic transmission. Many owners merits that the unit makes a grinding noise or scraping dissonance at lower speeds. The torque converter, a fluid coupling device located betwixt the engine and transmission, may besides exist to blame.
"Torque converter makes a grinding sound at ane,400 rpm. the audio is louder with "eco" mode selected on manual but is still present when not engaged," writes a consumer on the NHTSA website.

Another possessor states: "While accelerating, a distinct grinding dissonance comes from the transmission. The noise is consistently heard while the vehicle is accelerating between 25-30 mph. My vehicle is roughly 5 months off the lot and has less than 10k miles, so this noise is very concerning. Third party mechanics take confirmed the racket is a hazard for the transmission, and have advised to bring the vehicle to Volkswagen for a warranty repair. Both the Volkswagen dealership and Volkswagen customer service accept notified me the grinding noise is normal and of no concern. However, a software patch is bachelor to "fix" the "not-issue". Volkswagen customer service also notified me the patch does not completely gear up the grinding noise. When I pressed further, customer service notified me in that location are no other options and "there is zippo nosotros can practice at this fourth dimension to set up it." The dealership too confirmed the dissonance is present in other 2019 Jettas on their lot, which is why they said the noise is normal for my vehicle. It sounds like VW has a transmission issue with all 2019 Jettas, and they practice not know how and/or refuse to fix it."

Some sources, like the owner mentioned higher up, say dealers have a software update designed to reduce the racket. Though, whether the software patch really fixes the issue is unclear. A technical tip (32-18-01TT) issued by Volkswagen says the audio is "a normal operating characteristic" and does non recommend any repairs.

In that location are likewise accounts of the transmission leaking. "Car was bought make new. After half dozen weeks of driving and approx 1,200 miles noticed leaking oil in the garage. Took it to the dealer. transmission seal needs to be replaced and it could take 2-3 days depending on the availability of the parts," says another consumer.
At this time, it's unclear whether the alleged leaks and grinding noises are related.

Here are some actual complaints logged with the NHTSA about the 2019 VW Jetta Transmission Bug:

I've had the 2019 Jetta for roughly 30 days at present. I've noticed a strange grinding noise coming from the engine around 30 mph when accelerating nether low-cal load. Every bit if a driver attempts to shift while the clutch is not engaged, the car produces a grinding racket (but this care is an automated). And so I decided to take it into VW to be looked at (young VW). They said and I quote "noise is normal operation of the drive system when accelerating." that simply doesn't seem right to me.. My husband has a reasonable amount of automotive knowledge and has fabricated an assertions that the issues is related to the transmission package; in his opinion any result with the torque at low rams. VW refuses to fifty-fifty look at the issue, at this time. we worry is the auto is defective and it amercement the value of the vehicle and worse it's a safety outcome as information technology causes accelerated heating and failure rate for the unabridged transmission system.

While accelerating, a distinct grinding dissonance comes from the transmission. The noise is consistently heard while the vehicle is accelerating between 25-30 mph. My vehicle is roughly 5 months off the lot and has less than 10k miles, and then this noise is very concerning. 3rd political party mechanics take confirmed the noise is a take a chance for the transmission, and have advised to bring the vehicle to Volkswagen for a warranty repair. Both the Volkswagen dealership and Volkswagen customer service have notified me the grinding noise is normal and of no business organisation. Withal, a software patch is available to "fix" the "non-issue". Volkswagen customer service also notified me the patch does non completely fix the grinding noise. When I pressed further, client service notified me there are no other options and "in that location is zilch we can do at this fourth dimension to fix it." the dealership also confirmed the noise is nowadays in other 2019 Jetties on their lot, which is why they said the noise is normal for my vehicle. It sounds like VW has a transmission effect with all 2019 jetties, and they exercise non know how and/or refuse to fix it.

My vehicle, like many out there has a grinding or scraping racket emitted during upwards shifting at less than highway speed. During the dissonance, the auto has a small loss of ability. It sounds equally though the transmission is coming apart. Information technology happens in all modes but is more evident in Eco manner. The dealer is playing dumb pretending like information technology is not an event and even said they have non heard of it before. The car came out of service with no improvement.

Issues with the Engine

Ii engine options are offered in the 2019 Jetta: a 1.4L turbocharged four-cylinder and a 2.0L turbocharged four-cylinder. Some owners claim their engine runs low on oil before the ten,000-mile recommended service interval.

On the NHTSA website, one consumer says, "First issue is the car running low on oil before it reaches the 10k mile mark. This car should be getting an oil alter every 10k miles however information technology volition run out of oil earlier the 10k mark is achieved."

"The engine. I believe there is a internal defect because today I was driving a the engine oil low-cal came on. Once I checked the oil I saw that the dipstick was clean, no oil, goose egg. Where has all the oil gone on a new 2019 Jetta? It sure hasn't been leaking on the ground of my garage because there is no fluids," says another owner.

So far, the NHSTA website does not list any communications from VW regarding the concern.

Here are some actual complaints logged with the NHTSA about the 2019 VW Jetta Engine Problems:

While in neutral, the engine shuddered a little and so cut off. This has happened multiple times. Most recently I was stuck in the centre of an intersection while I had to restart my car.

Check oil level light/warning bell came on. Let the car cool, went out to check the oil with the dipstick, was very little oil in there !went to the auto parts store , checked information technology once more, and this time the oil was dorsum. Car was ok for 2 days then low-cal came on once more.

The car running depression on oil before it reaches the 10k mile mark. This car should be getting an oil change every 10k miles however it volition run out of oil earlier the 10k mark is achieved

Issues with the Vehicle Structure

Some owners criminate their make-new Jetta is improperly sealed from the elements, allowing water to leak into the interior.

"Takata recall- I took the vehicle in because the horn on the vehicle was going off randomly while driving. Once diagnosed VW dealership said that it was because the firewall of the vehicle had not been sealed, therefore h2o was inbound the vehicle. There was mold plant in the vehicle, which now they have to replace the interior of the vehicle. The vehicle has been at the dealership for over two weeks, and I have non received a completion appointment from the dealership. They have actually made no efforts to contact me," reads one complaint on the NHTSA website.

Another states: "This motorcar has vent issues and cowl seal issue. The seal is non tight and the inside the windshield and window freezes."

Volkswagen has released a Technical service bulletin (TSB fifty 18 04) to address leaks. The document outlines a "water leak due to improper application of body seam sealer". Dealers are instructed to apply seam sealer to diverse parts of the vehicle, depending on the machine's VIN number.

Here are some actual complaints logged with the NHTSA almost the 2019 VW Jetta Structural Problems:

After a couple of months of buying, the vehicle developed h2o leaks through the rear door handles when the auto was stationary. Whenever it rained, water got into the door lock latch mechanisms and water was pooling betwixt the inner and outer door seals. When the doors were opened, h2o poured out. I explained this upshot to my local dealer and demonstrated the problem only they claimed that they talked to Volkswagen and that information technology was normal water drainage. I don't believe this is normal for the following reasons : 1) the forepart doors don't have this issue 2) this issue in the left rear door is not every bit bad equally the correct rear door ( a skilful amount of water pools in the sill in the right rear door and I can run into h2o in the lock latch machinery ) iii) this effect didn't exist when I first bought the car 4) water is pooling within of the outer plastic door seal that is on the door then if enough water accumulates, it may cease upwards passing the inner plastic seal that is on the frame ( there are drainage holes on the outer bottom role of the door, which is for normal h2o drainage. I am not referring to these ) 5) this tin atomic number 82 to rust in the lock mechanism and can besides be a prophylactic take chances in common cold weather condition where the door locks may freeze shut half-dozen) I have non seen this type of issue in any of the other vehicles I've endemic. Then, I don't agree with the dealer's and manufacturer's assessments that this is normal. Please look into this issue. Inside the motorcar windshield and windows freezes and forms ice every day morning. Air leak in the door might be possible.

Upon accessing the torso, I have been struck on the dorsum of the head numerous times because the torso hat does not stay up upon opening. I take heard that this design flaw was corrected subsequently a certain manufacturer date, just I reported it to my dealer who did nothing about it and said that nothing could be done about information technology.

Torso lid does not stay open all the way unless it is pushed and locked into place. Could knock someone out if you forget to exercise this. Never seen a design like this. VW should address and fix this run a risk.

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Almost the Author:

Brian Jones spent more 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has go an potency in the industry, traveling across the country to consult for car dealerships and contributing his expertise equally a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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Source: https://lemberglaw.com/2019-vw-volkswagen-jetta-problems-complaints-lemon

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